Uptick wins Capterra’s 2025 Best “Ease of Use” Software for Preventive Maintenance
September 29, 2025
1
min read
Capterra has named Uptick a 2025 Best “Ease of Use” Software winner in the Preventive Maintenance category.
If you run a fire protection company, we’re guessing you don’t have time (or any interest in) babysitting your software. You want to just open the app, do the job, and keep moving. That’s why we’re proud to share that Capterra has named Uptick a 2025 Best “Ease of Use” Software winner in the Preventive Maintenance category.
At Uptick, “ease of use” means:
- Cutting administrative burden by eliminating double entry and ditching the swivel-chair routine between systems
- Turning failed items into quotes the same day and speeding up approvals
- Seeing what’s happening across branches, teams, and contracts, and acting on it
- Invoicing on time, collecting faster, and smoother cash flow
Uptick was built for fire and life safety from day one. Technicians get clear asset lists, standards-based inspection forms, and floorplans that make sense in the field. From there, defects become quotes in a click, and approved work drops straight onto the schedule. Office teams track jobs, margin, and aging in real time, and push invoices to your accounting system without retyping.
We’re grateful to our customers for the reviews and feedback that got us here. You push us to keep the product sharp. This recognition confirms we’re on the right track, but it’s not the finish line.
Our promise is the same as it’s always been: keep removing friction between the field and the office so you can increase technician utilization, accelerate quote-to-cash, and build the scalable processes that support growth.
See why Capterra's users voted us the easiest preventive maintenance software to use: https://www.capterra.com/p/189344/Maintenance/reviews/
About Capterra
Capterra is a leading online resource for business software selection, connecting buyers with tools through verified reviews, ratings, and research. Millions of users rely on Capterra to compare options, validate choices with peer feedback, and make confident, cost‑effective decisions. Learn more at capterra.com.
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What else do you need to know?
How long does it take to get started with Uptick?
The biggest factors determining the length of the onboarding process are:
- The size of your team and their training requirements
- The quality and ease of export of your data
Most companies can get up and running within 2 months.
What platforms and devices does Uptick work on?
Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.
For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.
How does Uptick compare to other products?
Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.
Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.
How does Uptick protect and secure my data?
Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.
In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99.95% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.
How does Uptick pricing work?
Uptick charges a simple per-user monthly fee for each of your desk and field users. Customer and sub-contractor licenses are unlimited and free.
No hard sell...
But you owe it to yourself to see why 700+ fire protection companies trust Uptick to run their business.
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