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How Diamond Systems ditched 20-year-old software and boosted revenue with Uptick

“You can see where it’s saving us time. You can see where it’s making money. You can see where the wins are. It’s made a massive difference to the way we work.”

This financial year alone, we’ve grown. We’ve surpassed £2 million in sales. So Uptick's supported our growth.

“We’ve been around since 1987 and built our name on doing things properly. But Uptick has taken us to that next level—everything’s faster, more professional, and we finally feel like we’ve got the tools to match the standard we’ve always aimed for.”

"The real shift is that this year has been our best-performing financial year ever. Uptick definitely helped us manage that growth."

We needed a system that would work for us—give us more information to make better decisions, track what people are doing, see where the money’s being made, and manage stock and quotes. Uptick wraps all of that into one system and grows with us.”

"If you want to grow, improve, and double your revenue and team, you're never going to be able to do it unless you move to something like Uptick."

"We’ve gained so much efficiency, and the return is obvious. Forget the other options. Just go with Uptick.”

"The level of professionalism has stepped up massively. Clients have even remarked on the improved quality of documentation."

“Uptick has pretty much paid for itself. The amount we get out of it versus what we put in is massive."

"The last thing I wanted to do was invest in the wrong CRM and have the business go backwards. But we took the plunge and it’s improved our business."

"After we finished the demo, we looked at each other and said, 'We have to do this.' It was game-changing."

"Request a demo of the system - it will be the best decision you ever make."

"From an ops point of view, it's a no-brainer...as we're growing, it's essential to have the right tools for the job."

"If I can reduce admin time, if Uptick can help us to upsell and explain things to our customers much easier and in a more streamlined way, it automatically pays for itself month after month..."

Stripping away manual processes and paperwork hasn't just made Beacon more streamlined, they're 36% more profitable too.

"Uptick enabled us to grow without having to have a massive back office."

"What we like about the system is that it's there to make your life easier. Everything is real-time, and [engineers] can see the improvement regarding how quick it is for them."

"It’s a portal which provides you with full asset management of every site you have.”

"As a company, we always look to see what's out there that's an improvement to what we've got, and Uptick gave us that."

"What they have built is truly the most impressive fire inspection software on the planet."

"A system that enables you to get to where you want to be is a great thing."