Appointment schedule and map view.

Technicians can see and plan their day using the in-app appointment viewer and edit schedules to save the back-and-forth with the office.

Once they've set out, map view shows them the best route between jobs so they spend less time on the road and more time on site.

Key property information.

Not being able to find or access a site costs your techs' time and patience. The Uptick app provides all the need, including site requirements, access details and site contacts. More importantly, they can view all previous notes and completed forms for a full picture of compliance.

‍

My Toolbox.

Provide a quick snapshot of everything technicians need to start their day, including all the access details and required products before they get in the van.

‍

FAQs

What else do you  need to know?

How long does it take to get started with Uptick?

The biggest factors determining the length of the onboarding process are:

The size of your team and their training requirements
The quality and ease of export of your data

Most companies can get up and running within 2 months.

What platforms and devices does Uptick work on?

Uptick lives in the cloud. That means Uptick is available for your desk/office users on any device (Mac, PC or Linux) via your browser with no additional software downloads.

For your field licenses, on-site staff can use either Apple or Android devices. Our fire safety management app is available in the App store on Apple devices, and the Google Play store on Android devices.

How does Uptick compare to other products?

Uptick is the only modern cloud-based solution that is purposely built for the fire protection industry.

Many alternative solutions are either generic job management platforms that you will need to tailor to your business and/or do not have the same modern cloud-based capabilities.

How does Uptick protect and secure my data?

Uptick takes data security seriously. Our customers include some of the largest companies in the industry. As we work directly with government and banking clients we have have successfully passed through rigorous security auditing and penetration testing.

In addition to being secure, we work hard to provide a reliable service. Customers on Uptick can expect an uptime of 99% (including scheduled maintenance). This translates to an average of less than 5 minutes of business-hour downtime per month for office users and no downtime for technicians. If you're a large enterprise and want monetary guarantees around reliability, we offer dedicated hosting and Uptick Support SLAs.