Onboarding made easy.
What to expect from the Uptick onboarding process.
With a dedicated onboarding manager to help you migrate your data, train your team, and configure your system the way you want it. Making the swith to Uptick - could'nt be easier.
Seamless & Secure Data Collection
Working with your nominated in-house Champion, your data integrity and security remains intact. Your assets, properties, clients and service history are imported in bulk.
Personalised System Configuration
Data is customised to your individual workflows and language, including standard routines, asset types and common remarks. Standard report templates are personalised and branded beautifully.
In-depth Office & Technician Training
Training videos and material are made available to assist with upskilling your team on Uptick’s basics. Face-to-face (or virtual) training is then focused on your business and user needs.
With Uptick, you'll be up and running in three months.
Stage
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Onboarding Process
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Month
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Onboarding Handover |
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Handover date |
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Data Collection |
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System Configuration |
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Training |
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|
Go-Live |
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Onboarding to support handover |
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Meet your onboarding team
Feel supported with an experienced, locally based team of industry experts.

Jose
If he's not at his desk, Jose's most likely raiding the cookies in the kitchen.

Mads
Changes her haircut almost as often as Melbourne changes the weather.

Tess
Mad for a mid-twenty degree Melbourne day and a meme.

Luke
Not only a fire industry expert, Luke also puts out fires for the Rural Fire Service.

Brigette
Open to bribes resembling jars of peanut butter and blocks of chocolate.

Krystal
A die-hard Maroons fan and Queensland Dairy Queen!

Chelcie
Proof that Zinger Burgers will make you grow to 6ft tall.

Bec
The office overlord and platter perfectionist.

Maddison
Voted by her peers as most likely to survive in a Zombie Apocalypse.

Rach
Is partial to a Cardonnay while watching Kath and Kim re-runs.

Cat
Gained superior customer service skills serving Brad Pitt & Angelina Jolie.
You'll be in good company

"We were at a point where the operating system was holding us back, and it was time for a major change."

"We were very good at our technical job, but we were falling short of communicating with our customers."

"Uptick provided a means for AESG to regain control."