Our policy library

Let's make buildings safer together

Support policy for customers

See our commitment to supporting our customers.

Last updated 1st Jan 2019.

Privacy policy

See our commitment to keeping our customers data private.

Last updated 1st August 2020.

Referral policy

Earn discounts by referring customers to Uptick through our referral policy.

Last updated 1st August 2020.

Data security framework

Understand our multi-layer approach to securing your data within our technical and business infrastructure.

Last updated 1st August 2020.

Enterprise Service Level Agreement (SLA) policy

Large enterprises can request a customised Service Level Agreement which promises 99.95% uptime through an enterprise SLA policy.

Last updated 1st October 2020.

Third-party device policy

Third-party device policy for laptops, desktops, and mobile devices to get the best Uptick experience.

Last updated 14th Feb 2021.