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Get jobs done faster, access new business and achieve better building safety outcomes with Uptick. We know that not every business is the same, so no matter how unique your workflows are, or where you're located, we can help.

Australia
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Submit a Ticket
New Zealand
Sales Enquiry
Book a Demo
Support
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General Enquiry? We're here to help.

Support for existing customers

If you need support outside of business hours and you have purchased an out-of-hours support package please call the number listed on your support agreement.

Support for facility managers, owners or subcontractors

If you're a facility manager or building owner and you want help with using your Uptick customer portal, or if you're a supplier or subcontractor and have received a workorder or signoff request via our Uptick contractor portal - you'll need to use the contact details provided on that document as we're unable to provide support for privacy reasons.

You'll be in good company

adl fire engineer interview

"Uptick support was incredible, we couldn't have done without it. The response time was fantastic."

Katie Jones
Operations Manager, ADL Fire and Security
beacon engineer repairing fire extinguisher on shop floor

"They are by far the best and the easiest app to work your way around, and we looked at, at least, 20 different ones"

John Borthwick
Managing Director, Beacon Fire Protection
tablet displaying a portal with management reporting screen

"We were very good at our technical job, but we were falling short of communicating with our customers."

Alistair Nicoll
CEO, LinkFire
linkfire ceo and engineer discussing upcoming tasks next to fire extinguisher on worktable

"We've gone from under 40 staff to over 80 full-time staff. Revenue has increased threefold."

Alistair Nicoll
Founder and Managing Director, LinkFire
Graphic of globe with interconnected line overlay

"The evolution to digital testing log books is obvious from outside of the industry bubble. When clients have had a demonstration of the digital log books, they respond enthusiastically. It is always rewarding knowing we are actually making DEM greener."

Gary Marshall
General Manager, DEM Fire
crystal fire entrance with logo

"Uptick for us is everything. It manages our whole business from one end to the other."

Chris Osborne
Managing Director, Crystal Fire
Red fire extinguisher against cement pillar

"We were at a point where the operating system was holding us back, and it was time for a major change."

Tony Kline
CEO, KlineFire
Sky rise buildings with reflection in water

"Uptick provided a means for AESG to regain control."

Kim Rockman
CEO, AESG
gold-coast-fire-protection-thumbnail

"We've just been growing, so over the last two years has been the most growth we've had financially in our business, and I will bring that down to Uptick"

Lavinia Horne
Co-Owner, Gold Coast Fire Protection