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Easily manage your programme maintenance, repairs and callouts with a system specifically designed for the fire protection and essential safety measure industry.

Built in Australian Standards (including AS1851-2012 and AS1851-2005) helps you get set up quickly, and ensure your technicians are servicing correctly.

For service providers and contractors with technicians on the ground

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Workforce is built to help your business maximise profit. Every process is designed to save you time in the office, time in the field, and win more business with photographic quotes and a beautiful customer portal.

Workforce

Features

    Programme Maintenance

    Scheduling

    Billing

    Defects Quoting

    Mobile App

    Book demo

Programme maintenance

With built in programme maintenance frequencies and tolerances from AS1851-2012 and AS1851-2005, as well as other relevant essential safety measure schedules, you can set up a new site quickly and easily and allow your customers to explore their PPM.

  • Easily assign default technicians, or multiple technicians to a task.

  • Split tasks by department, or group them to allow multi-skill technicians to complete multiple tasks.

Flexible

Beautiful templates that are easy to change, and easy to create custom fields to record the data you want to capture.

Simple and fast

Spend less time waiting for pages to load, and more time getting things done. Uptick's modern architecture is fast and scales with your business.

Available

Online or offline, on your mobile, laptop and desktop, Uptick allows you to access your data wherever you need it.

Secure

Your data is valuable – we treat it that way. Our permissions management system allows you to control access carefully across your organisation, while maintaining data security with backups and encryption.

Integrated

We don't just ship a product, we make sure it fits into your existing business infrastructure - whether that is your system accounting, or your major customers FM system.

Realtime

Don't wait until the end of the month to know what's happening in your business, Uptick gives you realtime insight into your operations whenever you need it.

Our Accounting partners

Whatever your accounting system, we can integrate Workforce with them and provide a realtime connection - no daily syncronisations, just fast accurate finances.

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Programme maintenance

With built in programme maintenance frequencies and tolerances from AS1851-2012 and AS1851-2005, as well as other relevant essential safety measure schedules, you can set up a new site quickly and easily and allow your customers to explore their PPM.

  • Easily assign default technicians, or multiple technicians to a task.

  • Split tasks by department, or group them to allow multi-skill technicians to complete multiple tasks.

Scheduling

Our fast drag and drop scheduler allows you to easily plan your teams week to ensure maximum efficiency.

  • Easily view team availability in a day or week view, as well as location, when responding to a callout.

  • Schedule recurring jobs with ease: 2nd Wednesday of each month at 2pm - no problem!

Billing

Whether your customer needs a schedule of rates, invoices quarterly in-advance, or do-and-charge - we've got you covered.

  • Easily track technician hours with built in timesheets, and materials used on site.

  • Simplify your process by allowing technicians to create purchase orders at jobs, and have them either auto-approved under a cetain limit, or reviewed and approved in office.

Defect Quoting

Technicians can easily identify defects from a pick-list, storing the severity (non-conformance, non-critical defect, critical defect), timestamp and location automatically along with any photos taken.

  • Send beautiful, easy to understand quotes, filled with photos that help your customer understand the repairs required.

  • Allow your senior technicians to prepare and send quotes from the field, saving you office time.

  • Technicians can suggest the exact repair product, allowing instant quoting in the office.

  • Break your quotes up how you like: either by department, severity, new or existing.

  • Online approval allows your customers to approve their quote and enter an authorisation reference.