Asset Maintenance Software for Fire & Security
The fire asset maintenance software that the industry loves
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It's helped with our overall customer satisfaction"
"It’s helping us win new business. For us, it’s paid for itself already."
"A system that enables you to get to where you want to be is a great thing"
"We've grown by 50% in terms of winning new customers"
"Some of our staff are getting through one or two more jobs done a day. Just by reducing the paperwork."
"As a company, we always look to see what's out there that's an improvement to what we've got, and Uptick gave us that"
"I like that all the assets are in one place; it's easy to see anything that's on site"
"We've just been growing, so over the last two years has been the most growth we've had financially in our business, and I will bring that down to Uptick"
"Uptick support was incredible, we couldn't have done without it. The response time was fantastic."
"They are by far the best and the easiest app to work your way around, and we looked at, at least, 20 different ones"
"Uptick for us is everything. It manages our whole business from one end to the other."
"We've gone from under 40 staff to over 80 full-time staff. Revenue has increased threefold."
"The evolution to digital testing log books is obvious from outside of the industry bubble. When clients have had a demonstration of the digital log books, they respond enthusiastically. It is always rewarding knowing we are actually making DEM greener."
"We were very good at our technical job, but we were falling short of communicating with our customers."
"Uptick provided a means for AESG to regain control."
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It's helped with our overall customer satisfaction"
Simplify your office tasks
Our fire & security software simplifies the scheduling of fire & security asset testing, and even the management of field teams - allowing your front office to work smarter, not harder.
Learn how Uptick simplifies your office operationsEmpower your field engineers
Your engineers gets access to a simple fire & security inspection app that has been built around local standards to specifically support their tasks.
Learn how Uptick enables your engineers to increase first time fixesImpress your customers
Provide your customers the ultimate level of transparency - with all their fire & security compliance data in a single location. They can even be broken down by asset or property.
Learn how Uptick delights your customersLeading fire & security software for your front office team
"Uptick has become part of our day to day life, it made a huge difference in helping us remove productivity roadblocks and frustrations, and it has given us the tools that we need to successfully collaborate with field staff."
Schedule the most optimal route for your engineers
Our asset maintenance scheduling software automatically displays the most efficient route for your engineers based on their jobs for the day. You can also identify gaps in their schedule and plug in repairs and inspection work in an instant to minimise time in van.
Draft defect quotes directly from the field during service work
Your engineers are able to quickly convert photos and remarks of defects from the field into quotes. With our bespoke fire & security software, you can get approvals online, send automatic reminders, and even track quote conversion rates.
Plan ahead with scheduled asset maintenance
With maintenance frequencies built-in based on British Standards, our fire & security asset maintenance software lets your office staff quickly set up new properties and plan your workload in advance.
Automate your fire & security asset reporting to save time
Built-in reports and certificates in line with BAFE, NSI, SSAIB and British Standards mean your office team can create reports immediately after your engineers completes field work, safe in the knowledge that the speed of delivery doesn't sacrifice compliance or accuracy.
Uncover insights about your asset maintenance business
Make data-driven decisions with real-time insight into engineer productivity and business performance.Report on profitability across individual contracts, clients, tasks, properties, and service divisions to uncover underlying inefficiencies and hidden opportunities in your fire & security business.
The easiest-to-use app for fire engineers
"I've got the information before being at a client. I can look through their job, see what kind of panel it is, what the code is, where it is, I've got it all there. It's just so much easier."
History and records of all fire & security assets
Help your engineers with first time fixes by giving them access to comprehensive repair and service history in their fingertips for all fire & security assets in the property.
Empower your engineers to create quotes and purchase orders from the field
For a fire & security business, simplifying your workflows can have massive a impact on your operations. Our fire & security mobile app lets your engineers create purchase orders and draft defect quotes directly during site inspections.
Ditch the paper with Digital Forms
With built-in data capture based on NSI and BAFE requirements (including fire alarms, CCTV, intruder alarms, and more), digital forms and certificates brings your routine services to the modern age. Your field teams know exactly what to report on and a digital copy is left on-site for relevant authorities to easily access
Save time locating critical assets in a property
Get your field teams more efficient by reducing the time spent looking for the right fire & security assets. Our mobile app lets your engineers locate assets like fire doors and CCTV cameras throughout entire buildings by displaying them mapped against a floor plan.
Increase customer satisfaction and keep them in the loop with the Uptick Customer Portal.
"We have live reporting, we have live quoting, we have automatic updates of the system - your client will be able to log on and check that information, sometimes even before the guy has left the site."
Access to all fire & security compliance data in one place
Provide your customers with a single pane-of-glass for all their compliance data with the Uptick Customer Portal. They can even drill down to defect quotes, invoices, service history, and reports from this portal, giving them unprecedented access to all their fire & security asset information.
Provide in-depth transparency across all fire & security assets
In this industry, even more so than other, increased trust means increased revenue. Our bespoke fire & security software generates maintenance schedules for the life of the asset based on British standards, across all asset types. Build trust with your customers with a view of all planned maintenance - you can even self-report on tolerance and completion status.
Visualise and pinpoint all fire & security assets
Allow your customers to understand the impact of defects and accelerate fixes. Instead of just giving your customers a list of assets and expecting them to know where they are located, show them the location of fire & security assets on a floor plan.
The price to pay for ongoing fire & security compliance
Show your customers an analysis of spend by month on fire & security service and maintenance - broken out by asset type or task category. You can even generate 30-year maintenance budgets, letting your customer plan extended servicing or asset end-of-life.
Features to drive business growth
Built-in Standards
Take the guesswork out of your operations and ensure you're meeting legislative safety standards.
Learn moreProject Management
Stop letting tasks slip through the cracks, deliver projects on time and on budget.
Learn moreTimesheets & productivity
Track billable hours and get a comprehensive overview of time spent completing a task.
Learn moreManagement Reporting
Easily measure contract performance, tech performance, customer SLAs and profitability.
Learn moreScheduled Maintenance
Plan ahead with automated service routines and scheduled maintenance.
Learn moreSubcontractor & Trades Management
Assigning and reporting on jobs to Subcontractors has never been easier.
Learn more
