Uptick Workforce

Timesheets and productivity

Get visibility on where your field staff are, when they are en-route, arrived, started and completed tasks.

Understand your biggest cost.

Automated time capture from technicians allows you to understand your labour costs and run profitability reports by task, department, technician or customer.

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See productivity at a glance

The realtime technician dashboard shows your technicians location, their clocked sessions, and their task completion route. This allows you to identify when a task is overtime as it happens, rather than waiting for end-of-month.

Track task performance

With a click of a button, field staff can easily record the beginning and end of each job, identify transit times, revisits, or the collection of parts - auto-populating hours directly into each timesheet.

Track task profitability with labour rates

Whether it’s an emergency on a Public Holiday or an after-hours call out, customise different cost rates and multipliers against labour.

Complete visibility and ownership

Field staff can track their billable hours and the time they spend on specific jobs, on-site or off. An intuitive dashboard makes it easy to identify incomplete timesheet sessions.

Feel supported

With unlimited phone and email support from a dedicated, industry trained team - based in Australia, you can be confident that your staff aren't offline when it matters.

Grow your business

With comprehensive analytics and robust reporting, you can make data-driven decisions and grow your business with confidence.

Increase productivity

Reduce downtime in the field, stop double-handling information and cut down on unnecessary back-office paperwork and administration.

Measure and improve

Track important KPIs, set targets and improve your business operations by understanding them.

Impress your customers

Exceed service expectations and provide the ultimate level of transparency by giving your customers access to a real-time customer portal.

Work remotely

Work smarter, not harder. Manage your workforce, keep an eye on projects and track your finances from anywhere, anytime on mobile or desktop.

Bend and flex

Not every business is the same. Uptick offers complete flexibility and customisation no matter how unique your workflows are.

Sleep easy

Uptick is built on a modern, robust infrastructure. With bank-grade security and near-zero downtime, you can rely on Uptick.

Grow your business and delight your customers with Uptick.

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