Reports and Insights for Fire Protection Companies
Bespoke for fire protection
Take advantage of built-in maintenance routines and tolerances based on local standards (AS1851, British Standards, NZS4512, and more) to ensure your customers' fire safety compliance.
Customisable service level agreements (SLAs)
Uptick lets you specify performance metrics that needs to be met to suit individual service agreements. Whether it's 'on-site by' or 'completed by' thresholds, our fire protection software lets you customise your metrics to meet your reporting requirements.
Visualise your performance for customers with dashboards
Get a performance overview against a specific fire protection service agreement detailing the service levels you are meeting, exceeding, or under-delivering on. You can also share these service levels with your customers.
Measure your field teams' performance
Get insights into field performance or under-performance with the technician dashboard, which lets you determine the efficiency of your engineers and technicians as they perform fire asset inspections and repairs. You can also compare billing and defect identification rates.
Gain insight into specific contracts or service agreements
Our profitability tool lets you compare profitability of team members, customers, departments, branches, and more. Compare actuals vs estimates, and drill into service agreements to see underperforming team members, regardless if they're technicians, engineers, quote estimators, or line managers.
Feel supported
With unlimited phone and email support from a dedicated, industry trained team - based in your country, you can be confident that your staff aren't offline when it matters.
Grow your business
With comprehensive analytics and robust reporting, you can make data-driven decisions and grow your business with confidence.
Increase productivity
Reduce downtime in the field, stop double-handling information and cut down on unnecessary back-office paperwork and administration.
Measure and improve
Track important KPIs, set targets and improve your business operations by understanding them.
Impress your customers
Exceed service expectations and provide the ultimate level of transparency by giving your customers access to a real-time customer portal.
Work remotely
Work smarter, not harder. Manage your workforce, keep an eye on projects and track your finances from anywhere, anytime on mobile or desktop.
Bend and flex
Not every business is the same. Uptick offers complete flexibility and customisation no matter how unique your workflows are.
Sleep easy
Uptick is built on a modern, robust infrastructure. With bank-grade security and near-zero downtime, you can rely on Uptick.