Fire Protection Software for Fire Companies
Support your office staff
From scheduling to preparing reports, our fire safety software ensures that your front office have all the tools they need
Learn how Uptick simplifies your office operationsSimplify your field work
Your technicians get a simple-to-use fire inspection app that has been built around local standards.
Learn how Uptick enables your techs to perform services fasterWow your customers
Provide your customers all their fire safety compliance data and statistics in a single location, which can be broken down by asset or property.
Learn how Uptick keeps your customers in-the-loop at all timesLeading fire protection software for your office
"Uptick has become part of our day to day life, it made a huge difference in helping us remove productivity roadblocks and frustrations, and it has given us the tools that we need to successfully collaborate with field staff."
Automatically create defect quotes in the field during fire safety inspections
Your office staff is able to quickly convert photos and remarks of defects from the field into quotes.With our fire asset management software, you can get approvals online, send automatic reminders, and even track quote conversion rates.
Plan ahead with scheduled fire asset maintenance
With maintenance frequencies built-in based on local standards (including AS1851, NZS4512, and more), our fire maintenance software lets your office staff quickly set up new properties and plan your workload in advance.
Save time with automated fire asset management
Manage your fire asset information in one place. Built-in requirements of local standards for all major asset types mean your office can manage your customer assets and track major servicing / post-annual servicing requirements. You can even prepare 30-year budgets for your customers.
Schedule your fire safety inspections with the most optimal route
Our fire maintenance scheduling software automatically displays the most efficient route for your technicians based on their tasks for the day. You can also identify gaps in their day and plug in repairs and inspection work in an instant to fill them in.
The easiest-to-use app for fire technicians
"When I first started using the software it was a little daunting as I always used pen and paper but a few weeks in I was amazed how easy it made my daily workload. My overall experience with uptick has been excellent."
Comprehensive fire asset history and records
Help your fire technicians make the most of their time on site by giving them access to repair and service history in their fingertips for all fire assets in the property.
Create defect quotes and purchase orders from the field
Our fire protection mobile app lets your technicians create purchase orders and draft defect quotes directly during site inspections. Let your field teams add images, products, and notes which will automatically be routed to your office staff.
Save time locating fire assets with visual floor plans
Our mobile app lets your field teams locate assets like fire extinguishers and emergency lights throughout entire buildings by displaying them mapped against a floor plan. Get your technicians more efficient by reducing the time spent looking for assets.
The Uptick Customer Portal displays fire safety compliance at-a-glance
"We have live reporting, we have live quoting, we have automatic updates of the system, the client is able to log on and check that information - sometimes even before the guy has left site."
Access to all fire protection compliance data in one place
Provide your customers with a single location for all their fire protection compliance data with the Uptick Customer Portal. They can even drill down to their defect quotes, invoices, service history, and reports from this portal.
Display updates across all fire assets
Build trust with your customers with a view of all planned maintenance for the life of all fire assets,which is automatically generated based on local standards by our fire protection scheduling software - you can even self-report on tolerance and completion status.
Take the guesswork out of fire asset defects to stay compliant
Don't just give your customers a list of assets and expect them to know where they are located in a property. Show them the location of defected fire assets on a floor plan to allow them to understand the impact and accelerate fixes
Visualise and forecast the price of fire safety compliance
Features to drive business growth
Built-in Standards
Take the guesswork out of your operations and ensure you're meeting legislative safety standards.
Learn moreProject Management
Stop letting tasks slip through the cracks, deliver projects on time and on budget.
Learn moreTimesheets & productivity
Track billable hours and get a comprehensive overview of time spent completing a task.
Learn moreManagement Reporting
Easily measure contract performance, tech performance, customer SLAs and profitability.
Learn moreScheduled Maintenance
Plan ahead with automated service routines and scheduled maintenance.
Learn moreSubcontractor & Trades Management
Assigning and reporting on jobs to Subcontractors has never been easier.
Learn more
You'll be in good company
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It's helped with our overall customer satisfaction"
"It’s helping us win new business. For us, it’s paid for itself already."
"A system that enables you to get to where you want to be is a great thing"
"We've grown by 50% in terms of winning new customers"
"Some of our staff are getting through one or two more jobs done a day. Just by reducing the paperwork."
"As a company, we always look to see what's out there that's an improvement to what we've got, and Uptick gave us that"
"I like that all the assets are in one place; it's easy to see anything that's on site"
"We've just been growing, so over the last two years has been the most growth we've had financially in our business, and I will bring that down to Uptick"
"Uptick support was incredible, we couldn't have done without it. The response time was fantastic."
"They are by far the best and the easiest app to work your way around, and we looked at, at least, 20 different ones"
"Uptick for us is everything. It manages our whole business from one end to the other."
"We've gone from under 40 staff to over 80 full-time staff. Revenue has increased threefold."
"The evolution to digital testing log books is obvious from outside of the industry bubble. When clients have had a demonstration of the digital log books, they respond enthusiastically. It is always rewarding knowing we are actually making DEM greener."
"We were very good at our technical job, but we were falling short of communicating with our customers."
"Uptick provided a means for AESG to regain control."
"We were at a point where the operating system was holding us back, and it was time for a major change."
"It's helped with our overall customer satisfaction"
