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Build Better Building Maintenance Business

Uptick let’s you streamline process, save time in the office and win more business

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Discover features designed for businesses like yours

From automation to defects quoting and invoicing, we’ll help you deliver your maintenance operations with higher efficiency, lower costs and better compliance.

Programme Maintenance

Easily manage your programme maintenance, repairs and callouts with a system specifically designed for the fire protection and essential safety measure industry. Built in Australian Standards (including AS1851-2012 and AS1851-2005) helps you get set up quickly, and ensure your technicians are servicing correctly.

Programme Maintenance

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Defect Quoting

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Defect Quoting

Technicians can easily identify defects from a pick-list, storing the severity (non-conformance, non-critical defect, critical defect), timestamp and location automatically along with any photos taken. Send beautiful, easy to understand quotes, filled with photos that help your customer understand the repairs required.

Reactive Maintenance

Uptick Maintenance makes it simple to collate all information about a job and send it on to your network for contractors (including property preferred) faster than you can compose an email.

Compliance Portal

See your entire portfolio's risk at a glance, in real time. Centralise realtime information about your portfolio in an easy to use portal that integrates with your service providers and auditors, ensuring all your compliance information is available when and where you want it.

Accounting Integrations

Integrate your accounting software such as Xero & MYOB, no daily synchronisations just fast accurate finances.

Scheduling

Our fast drag and drop scheduler allows you to easily plan your teams week to ensure maximum efficiency. Assign the right technician to the right job and ensure they get there on time. You can also allocate technicians based on skills or technology required.

Scheduling

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Business Reporting

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Business Reporting

Don't wait until the end of the month to know what's happening in your business, Uptick gives you real time insight into your operations whenever you need it.Get the full picture of how your business is performing as well as actionable insights. Create immediate visibility of defects and manage your finances.

Quoting

Ask for a quote and get approval in no time. Quickly pick from a network of contractors that you trust (or have worked with before on a property) to provide you with a quote. From there it is just a push of a button to summarise all options for approval from OC or insurance.

Quoting

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Asset Management

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Asset Management

Full asset history, details of upcoming services, and attachments such as manuals or photos can be made available to the office staff, field staff and even customers to drive an efficient workflow.

Mobile App - Work Online or Offline

Stay connected with the Workforce mobile app. A field services app that technicians love.

Keep a clear view of the day to day workload

Detailed building access instructions and contact lists

Easy servicing, pass or fail items with one click inspection

Quick quotes within the app

Optimise travel time, view all tasks by location on a map

Billing

Simplify your process by allowing technicians to create purchase orders at jobs, and have them either auto-approved under a certain limit, or reviewed and approved in office. Whether your customer needs a schedule of rates, invoices quarterly in-advance, or do-and-charge - we've got you covered.

Billing

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Timesheets

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Timesheets

Track time spent against specific tasks and work orders to help managers create realistic PM schedules and to get an accurate view of costs. No more waiting for technicians to fill out their time sheets manually.

Customer Portal

Give your customers access to view their jobs, quotes and invoices, and book jobs online.

Project Tendering

Get multiple quote requests with a push of a button. Once a work order is created, we give technicians a clear rundown of what you need quoted and easy tools to get back to you.

You’re in safe hands

Uptick helps manage 2.2 million assets and more than 100,000 Australian properties.

Flexible

Beautiful templates with flexible custom fields to record the data you want to capture.

Integrated

We don't just ship a product, we make sure it fits into your existing business infrastructure such as your customers FM system.

Secure

Our permissions management system allows you to control access carefully across your organisation, while maintaining data security with backups and encryption.