Discover features designed for businesses like yours
From automation to defects quoting and invoicing, we’ll help you deliver your maintenance operations with higher efficiency, lower costs and better compliance.
Easily manage your programme maintenance, repairs and callouts with a system specifically designed for the fire protection and essential safety measure industry. Built in Australian Standards (including AS1851-2012 and AS1851-2005) helps you get set up quickly, and ensure your technicians are servicing correctly.
Technicians can easily identify defects from a pick-list, storing the severity (non-conformance, non-critical defect, critical defect), timestamp and location automatically along with any photos taken. Send beautiful, easy to understand quotes, filled with photos that help your customer understand the repairs required.
Our fast drag and drop scheduler allows you to easily plan your teams week to ensure maximum efficiency. Assign the right technician to the right job and ensure they get there on time. You can also allocate technicians based on skills or technology required.
Don't wait until the end of the month to know what's happening in your business, Uptick gives you real time insight into your operations whenever you need it.Get the full picture of how your business is performing as well as actionable insights. Create immediate visibility of defects and manage your finances.
Ask for a quote and get approval in no time. Quickly pick from a network of contractors that you trust (or have worked with before on a property) to provide you with a quote. From there it is just a push of a button to summarise all options for approval from OC or insurance.
Full asset history, details of upcoming services, and attachments such as manuals or photos can be made available to the office staff, field staff and even customers to drive an efficient workflow.
Mobile App - Work Online or Offline
Stay connected with the Workforce mobile app. A field services app that technicians love.
Easy servicing, pass or fail items with one click inspection
Quick quotes within the app
Optimise travel time, view all tasks by location on a map
Simplify your process by allowing technicians to create purchase orders at jobs, and have them either auto-approved under a certain limit, or reviewed and approved in office. Whether your customer needs a schedule of rates, invoices quarterly in-advance, or do-and-charge - we've got you covered.
Track time spent against specific tasks and work orders to help managers create realistic PM schedules and to get an accurate view of costs. No more waiting for technicians to fill out their time sheets manually.
You’re in safe hands
Uptick helps manage 2.2 million assets and more than 100,000 Australian properties.
Beautiful templates with flexible custom fields to record the data you want to capture.
We don't just ship a product, we make sure it fits into your existing business infrastructure such as your customers FM system.
Our permissions management system allows you to control access carefully across your organisation, while maintaining data security with backups and encryption.